For emergencies, call 876-906-7873 or 876-927-8463
24-Hour Emergency | 876-927-8463

Day-time, Night-time, Any-time…
SAM LINE

0+ Years of Service
24/7 365 Days
#1 Leading Ambulance Provider
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Our Services

Comprehensive medical care — in clinic, at home, or online. Book your appointment instantly.

Dr. Andre McDonald

  • Nutritional Consultation $15,000 JMD
  • First-Time Visit
  • Follow-Up Visit
  • Sports Medicine
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Doctor On Duty

  • General Visit
  • School Medicals
  • Driver's License Medical $6,500 JMD
  • ECG $1,500 JMD
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Dr. Sure Online

From anywhere in the world

  • Virtual Consultation $8,000 JMD
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Echocardiogram
Blood Testing
Radiology
Specialist Consultation Call to arrange

House Calls by Dr. McDonald

Can't make it to the clinic? Dr. Andre McDonald provides professional medical consultations in the comfort of your home. Available across the Kingston & St. Andrew area.

876-927-8463

Event Medical Standby

Planning a marathon, concert, or corporate event? SureTime provides professional on-site medical teams, ambulances, and first-aid stations to keep your attendees safe.

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Serving Jamaica Since 2026

SureTime Emergency Medical Services has been at the forefront of emergency healthcare in Jamaica for over a decade. Founded with a mission to provide accessible, 24-hour medical care, we've grown from a single ambulance unit into a full-service medical centre and the island's leading private ambulance provider.

Our team of dedicated physicians, nurses, paramedics, and EMTs work around the clock from our facility at 10 Trafalgar Road, Kingston 5 — right in the heart of New Kingston — to deliver care when and where it's needed most.

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24/7

Ambulance Fleet

Walk-in

Medical Centre

KSA Area

House Calls

Worldwide

Telemedicine

Our Facility

A modern medical centre at 10 Trafalgar Road, Kingston 5 — in the heart of New Kingston.

Reception Area
Treatment Room
Ambulance Fleet
Emergency Bay
Lab & Diagnostics
Patient Lounge
Ambulance Subscription

SureTime Lifeline Plan

Peace of mind for you and your family. The Lifeline Plan is an affordable ambulance subscription that guarantees priority emergency response, 24 hours a day, 365 days a year. One membership covers your entire household.

Priority Dispatch
24/7 Coverage
Family Plan
Peace of Mind
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Content & Media

Stay informed with health content from our medical team.

PFL Health Presentation

Tune in to Nationwide 90 FM every Tuesday at 8 PM for health tips and medical insights with SureTime.

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Watch Videos

Health education, behind-the-scenes, and community highlights on our YouTube channel.

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Stay Connected

Follow us on social media for the latest updates, health tips, and community events.

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Proud Community Partners

JISA
Kingston City Marathon
Kiwanis Club
Come Alive Collective
Nationwide 90 FM

Join Our Team

We're always looking for passionate healthcare professionals to join the SureTime family.

Get in Touch

Questions, appointments, or emergencies — we're here around the clock.

Location

10 Trafalgar Road, Kingston 5, New Kingston, St. Andrew Parish, Jamaica

Hours

Open 24 Hours — 7 Days a Week

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